Hy Cite Enterprises, LLC Website Privacy Statement
Effective Date: January 1, 2021
1. INTRODUCTION
Purpose
Our Privacy Policy explains:
Scope; Third Party Sites.
This Privacy Policy applies only to information we collect at and through the
Site. Our Site may also contain links to third party sites that are not owned or controlled by the Company.
Please be aware that we are not responsible for the privacy
practices of such other third-party sites. We encourage you to be aware when you leave our Site and to read
the privacy statements of each and every website you visit.
Other Privacy Policies.
For information about how we collect, use and share your financial
information, please refer to our Financial Privacy Notice or call Customer Care at (877) 494-2289 to request
a copy.
Terms of Use.
Please note that your use of our Site is also subject to our
Terms of Use.
2. INFORMATION WE COLLECT AND WHY WE COLLECT IT
There may be times when we collect personal information from you.
Information You Provide To Us.
Types of personal information we collect when you provide it to us includes:
- Name
- Address
- Billing address
- Shipping address
- Email address
- Telephone number
- Gender and Ethnicity (if you voluntarily provide it and solely in connection with employment
applications)
Information We Collect Automatically.
We collect certain information automatically as you use our Site, such as:
- IP address
- Browser type
- Computer or device type
- The website from where you navigated to our Site
- Time and date of using our Site
- The pages on our Site that you view
- The name of your Internet service provider (ISP)
Information Collected Through Cookies and Similar Technologies.
We and our service providers use cookies, web beacons, and other technologies
to receive and store certain types of information whenever you interact with our website through your
computer or mobile device. A cookie is a small file containing
a string of characters that is sent to your computer when you visit a website. When you visit the website
again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user
preferences and other information.
Hy Cite reserves the right to share aggregate site statistics with service providers but does not allow
other companies to place cookies on our website unless there is a temporary, overriding customer value. You
can reset your browser to refuse
all cookies or to indicate when a cookie is being sent. However, some website features or services may not
function properly without cookies. We use cookies to improve the quality of our service, including for
storing user preferences and
tracking user trends.
No Information From Children Under Age 13
If you are under the age of thirteen (13), please do not attempt to register
with us at this Site or provide any personal information about yourself to us. Hy Cite controlled websites
are not directed to individuals under the age of 13. If we
learn that we have collected personal information from a child under the age of 13, we will promptly delete
that information. If you believe we have collected personal information from a child under the age of 13,
please contact us by calling
Customer Care at (877) 494-2289 or as described at the end of this Policy.
3. HOW WE USE AND SHARE YOUR INFORMATION
To Provide Products, Services, and Information.
As described above, we collect information from you so we can provide
products, services or information you request from us. We use your personal information to contact you about
your orders, process credit card / debit card transactions, and
ship products to you. We may send you information about our products and services, and new offerings. We may
provide information to third party service providers, such as those that help us process orders, fulfill and
deliver products, and
provide services.
We may use third parties to help host our Site, send out email updates about
the Site, remove repetitive information from our user lists, process payments, or help us carry out the
other purposes we describe in this Policy. These service providers
will have access to your personal information in order to provide these services, but when this occurs, we
implement contractual and technical protections to limit their use of that information to helping us provide
the service.
Your Consent.
In addition to the sharing described elsewhere in this Policy, we will share
personal information with companies, organizations or individuals outside of the Company when we have your
consent to do so.
Legal Proceedings.
We will share personal information with third party companies, organizations
or individuals outside of Company if we have a good-faith belief that access, use, preservation or
disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, subpoena, legal process or governmental request.
- Enforce applicable Terms of Use, including investigation of potential violations.
- Detect, prevent, or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Company, our users, customers or the public as
required or permitted by law.
Transfer in the Event of Sale or Change of Control.
If the ownership of all or substantially all of our business changes or we
otherwise transfer assets relating to our business or the Site to a third party, such as by merger,
acquisition, bankruptcy proceeding or otherwise, we may transfer or sell
your personal information to the new owner. In such a case, unless permitted otherwise by applicable law,
your information would remain subject to the promises made in the applicable privacy policy unless you agree
differently.
4. ACCESS TO YOUR INFORMATION AND CHOICES
You can access and update certain information we have relating to your online
account by signing into your account and going to the Account Information section of our Hy Cite Customer
Site. If you have questions about personal information, we have
about you or need to update your information, contact us by calling Customer Care at (877) 494-2289 or as
described at the end of this Policy.
5. SECURITY OF YOUR INFORMATION
We use industry standard physical, technical and administrative security
measures and safeguards to protect the confidentiality and security of your personal information. Personal
information may be accessed by persons within our organization, or
our third party service providers, who require such access to carry out the purposes indicated in this
Privacy Policy, or such other purposes as may be permitted or required by the applicable law. We manage the
personal information we collect
from Middleton, Wisconsin, USA.
However, since the Internet is not a 100% secure environment, we cannot
guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that
information may not be accessed, disclosed, altered, or destroyed
by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect
the security of your login information. Please note that e-mails and other communications you send to us
through our Site are not encrypted,
and we strongly advise you not to communicate any confidential information through these means.
6. CALIFORNIA PRIVACY NOTICE
Hy Cite Enterprises, LLC, and its affiliates and subsidiaries (“Hy
Cite,” “we,” “us,” or “our”) provide this California Privacy
Notice (“CCPA Privacy Notice”) to supplement the information
contained in the Hy Cite Privacy Policy. This CCPA Privacy Notice sets forth our privacy practices as
required by the California Consumer Privacy Act of 2018 (“CCPA”).
The CCPA Privacy Notice applies only to individuals residing in the State of
California who are considered “Consumers” under the CCPA and from whom we collect
“Personal Information” as described in the CCPA (“Consumers”).
Information We Collect
We may collect Personal Information from you in a variety of different
situations, including, but not limited to on our website, your mobile device, through email, in physical
locations, through the mail, and/or over the telephone. More specifically,
Hy Cite collects the following categories of Personal Information from its Consumers, which will depend on
the particular business purpose for which we collect it:
Category | Examples of Personal Information Collected |
---|
A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet
Protocol address, email address, account name, Social Security number, driver's license number,
passport number, or other similar identifiers. |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ.
Code § 1798.80(e)). | A name, signature, Social Security number, address, telephone number, passport number, driver's
license or state identification card number, employment, employment history, bank account
number, credit card number, debit card number, or
any other financial information. Note: Some personal information included in this category
may overlap with other categories. |
C. Protected classification characteristics under California or federal law. | Age (40 years or older), national origin, citizenship, marital status, medical condition, sex
(including gender, gender identity, gender expression), veteran or military status. |
D. Commercial information. | Products or services purchased, obtained, or considered, or other purchasing or consuming
histories or tendencies. |
E. Internet or similar network activity. | Information on a consumer's interaction with a website |
F. Sensory data. | Audio from customer telephone calls |
G. Professional or employment-related information. | Current employment |
Personal information does not include deidentified or aggregated consumer
information. We may process personal information to create such deidentified, aggregated, information and
use and disclose it for purposes which we choose.
Hy Cite obtains the categories of Personal Information listed above from the
following categories of sources:
- Directly from you. For example, from forms you complete.
- Indirectly from you. For example, from observing your actions on our website or from information
your computer or mobile device transmits when interacting with our website or mobile applications,
among other things.
- From third parties who you direct to share your information with us. For example, from
Authorized Distributors who submit purchase or credit application information.
- From third parties who sell your information to us. For example, from companies who sell lead
generation lists.
How We Use Personal Information
We may use, disclose or sell the Personal Information we collect from you or
about you to do one or more of the following:
- To fulfill or meet the purpose for which you provided the information or as described to you
when collecting your personal information or as otherwise set forth in the CCPA or subsequently
agreed to by you. Examples include:
- To provide you with support and to respond to your inquiries, including to investigate and address
your concerns and monitor and improve our responses.
- To process your requests, purchases, transactions, and payments and prevent transactional fraud.
- To inform you about products and services you have purchased from us.
- To create, maintain, customize, and secure your account with us.
- To contact you and to inform you about products, services, promotions, special offers, and/or events
that may interest you.
- To personalize your Website experience and to deliver content and product and service offerings
relevant to your interests, including targeted offers and ads through our website, mobile
applications, third-party sites, and via email or text
message (with your consent, where required by law).
- To process your employment application.
- To process your inquiry into becoming an Authorized Independent Distributor.
- To help maintain the safety, security, and integrity of our Website, products and services,
databases and other technology assets, and business.
- For research, analysis, and business development, including to develop, support, personalize and
improve our Website, products, and services.
- To respond to law enforcement requests and as required or permitted by applicable law, court
order, or governmental regulations.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or
other sale or transfer of some or all of Hy Cite assets, whether as a going concern or as part of
bankruptcy, liquidation, or similar proceeding, in which personal information held by Hy Cite about
our Consumers is among the assets transferred.
How We Share Personal Information
Hy Cite may disclose your Personal Information to a third party for a business
purpose, including to our service providers, or sell your personal information, subject to your right to
opt-out of those sales (see Personal Information Sales Opt-Out
and Opt-In Rights).
We share your personal information with the following categories of third
parties:
- Service providers
- Third parties with whom you direct us to share your personal information.
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, Hy Cite has disclosed the following
categories of personal information for a business purpose:
- Category A: Identifiers.
- Category B: California Customer Records personal information categories.
- Category C: Protected classification characteristics under California or federal law.
- Category D: Commercial information.
- Category E: Internet or similar network activity.
- Category F: Sensory data.
- Category G: Professional or employment-related information.
We disclosed your personal information for a business purpose to the following
categories of third parties:
- Service providers.
- To third parties you directed us to share your information with. For example, Authorized Distributors.
Sales of Personal Information
In the preceding twelve (12) months, Company has sold the following categories
of personal information:
- Category A: Identifiers.
- Category B: California Customer Records personal information categories.
We sell your personal information to the following categories of third
parties:
Your Consumer Rights and Choices
The CCPA provides Consumers with specific rights regarding their Personal
Information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that Hy Cite disclose certain information to you
about our collection and use of your Personal Information over the past 12 months. Once we receive and
confirm your verifiable consumer request (see Exercising Access,
Data Portability, and Deletion Rights), we will disclose to you:
- The categories of Personal Information we collected about you.
- The categories of sources for the Personal Information we collected about you.
- Our business or commercial purpose for collecting or selling that Personal Information.
- The categories of third parties with whom we share that Personal Information.
- The specific pieces of Personal Information we collected about you.
- If we sold or disclosed your Personal Information for a business purpose, two separate lists, disclosing
sales or disclosures for a business purpose. Each list will identify the Personal Information categories
purchased or obtained.
Deletion Request Rights
You have the right to request that Hy Cite delete any of your Personal
Information that we collected from you and retained, subject to certain exceptions. Once we receive and
confirm your verifiable consumer request (see Exercising Access, Data Portability,
and Deletion Rights), we will delete and direct our service providers to delete your Personal Information
from our records, unless an exception applies.
In accordance with the CCPA, we may deny your deletion request under certain
circumstances, and will inform you of the basis for the denial. The reason for denial may include, but is
not limited to, instances in which retaining the information is
necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the Personal Information, fulfill the terms of a
written warranty or product recall conducted in accordance with federal law, provide a good or
service requested by you, or reasonably anticipated within the context of our ongoing business
relationship with you, or otherwise perform a contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for such activities.
- Debug to identify and repair errors that impair existing intended functionality.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your
relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in
which you provided it.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above,
please submit a verifiable consumer request to us by either:
- Calling us at (877) 494-2289.
- Submitting a request on the Hy Cite Privacy Portal.
Only you, or a person registered with the California Secretary of State that
you authorize to act on your behalf, may make a verifiable consumer request related to your Personal
Information.
You may only make a verifiable consumer request for access or data portability
twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom
we collected Personal Information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate,
and respond to it.
We cannot respond to your request or provide you with Personal Information if
we cannot verify your identity or authority to make the request and confirm the Personal Information relates
to you.
Making a verifiable consumer request does not require you to create an account
with us.
We will only use Personal Information provided in a verifiable consumer
request to verify the requestor's identity or authority to make the request.
For instructions on exercising sale opt-out rights, see Personal
Information Sales Opt-Out and Opt-In Rights.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45)
days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason
and extension period in writing.
We will deliver our written response by mail or electronically, at your
option.
Any disclosures we provide will only cover the 12-month period preceding the
verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot
comply with a request, if applicable.
If we determine that the request warrants a fee, we will tell you why we made
that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
If you are 16 years of age or older, you have the right to direct us to not
sell your Personal Information at any time (the "right to opt-out"). We do not sell the Personal Information
of Consumers we actually know are less than 16 years of age. Consumers
who opt-in to Personal Information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may
submit a request to us by visiting the following Internet Web page link: Do Not Sell My Personal
Information.
You do not need to create an account with us to exercise your opt-out rights.
We will only use Personal Information provided in an opt-out request to review and comply with the request.
Changes to Our CCPA Privacy Notice
Hy Cite reserves the right to amend this privacy notice at our discretion and
at any time. When we make changes to this privacy notice, we will post the updated notice on Website and
update the notice's Effective Date above. Your continued use of our Website or interaction with us
through other methods following the posting of changes and/or our directing you to the updated CCPA
Privacy Notice constitutes your acceptance of such changes.
Información de contacto
If you have any questions or comments about this notice, the ways in which Hy
Cite collects and uses your information described above, your choices and rights regarding such use, or wish
to exercise your rights under California law, please contact
us:
- Phone: (877) 494-2289
- Email: dpo@hycite.com
- Postal Address: Hy Cite Enterprises, LLC
- Data Privacy Officer
3252 Pleasant View Road
Middleton, WI 53562
7. INTERNATIONAL PRIVACY PRACTICES
Our Site is operated and managed on servers located and operated within the
United States. By using and accessing our Sites, residents and citizens of countries and jurisdictions
outside of the United States agree and consent to the transfer to
and processing of personal information on servers located in the United States, and in other countries in
which we have operations or service providers. As a result, this information may be subject to access
requests from governments, courts,
or law enforcement in those jurisdictions according to laws in those jurisdictions.
8. CHANGES TO OUR PRIVACY POLICY
Our Privacy Policy may change from time to time. We will post any privacy
policy changes on this page and, if the changes are significant, we will provide a more prominent notice
(including, for certain services, email notification of privacy
policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.
Your continued access to and/or use of the Site after any such changes
constitutes your acceptance of, and consent to, this Privacy Policy, as revised.
Please periodically review this Privacy Policy so that you know what personal
information we collect, how we use it and with whom we may share it.
9. QUESTIONS AND HOW TO CONTACT US
If you have any questions or comments about this notice, the ways in which Hy
Cite collects and uses your information described above, or your choices and rights regarding such use,
please contact us:
- Phone: (877) 494-2289
- Email: dpo@hycite.com
- Postal Address: Hy Cite Enterprises, LLC
- Data Privacy Officer
3252 Pleasant View Road
Middleton, WI 53562
10. DOWNLOAD OUR PRIVACY POLICY AS A PDF
Download Our Privacy Policy as a PDF.